Returns & Refunds Policy

Rovenix's Commitment to Your Satisfaction

At Rovenix, we're dedicated to delivering solutions that address the challenges you face. We stand by the quality of our products and suggest using them for at least 14 days to experience their full benefits. However, if you're not completely satisfied after 14 days and within our 60-day money-back guarantee period, please reach out to us at info@rovenix.com.

Cancellation Policy

To modify or cancel your order, please do so within 24 hours of your purchase. Beyond this period, we may not be able to process your request as your order will have begun processing. Should you cancel within the allotted 24 hours, expect your refund processed within 7 business days.

60-Day Money Back Guarantee

Rovenix products are designed to make a difference, and we encourage a minimum 14-day trial to truly gauge their impact. If you're not satisfied within the 60-day guarantee, you're welcome to return the product. Please note, shipping costs are non-refundable.

To start a return, contact our support via our Contact Us page form or directly at info@rovenix.com. For quicker service, please include your order number or the details you used during purchase.

Damaged Items

We ensure our products are well-packed to avoid damage in transit. An item is only considered damaged if it arrives defective or broken. Please report any damaged items within 72 hours of delivery by emailing info@rovenix.com with a photo of the damage. We'll assess and respond with the eligibility for a replacement. Normal wear, tear, or misuse does not qualify for refund or replacement.

Shipping and Delivery

While Rovenix aims for prompt delivery, external factors like courier services or customs can introduce delays. For any delivery issues, please contact the courier directly. Rovenix is not liable for lost, stolen, or significantly delayed packages.

Incorrect Shipping Address

Customers must verify their shipping address at checkout. If an incorrect address is provided and not corrected within 24 hours, Rovenix cannot offer a resend or refund.

Rovenix reserves the right to update this policy, which will be accessible for review. Your continued use of Rovenix products confirms your agreement to these terms.